Refund policy
1. General Information
This Shipping Policy explains how Powerzy processes and delivers orders placed through our website.
By placing an order, you agree to the terms outlined in this policy.
2. Provider Information
Powerzy
Address: 3428 NW 20th St, Oklahoma City, OK 73107, United States
Phone: +1 380-638-1636
Email: support@powerzy.shop
If you have any questions about shipping, you can contact us at any time.
3. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Processing times may be longer during holidays or high-demand periods.
4. Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- International: 7–20 business days
Delivery times are estimates and may vary depending on the shipping carrier and destination.
5. Shipping Confirmation
Once your order is shipped, you will receive a confirmation email with tracking information.
6. Shipping Costs
Shipping costs are calculated at checkout based on:
- Destination
- Weight and size
- Shipping method
7. Delivery Delays
Delays may occur due to:
- Shipping carriers
- Customs processing
- Weather conditions
- Other external factors
We are not responsible for delays outside our control.
8. Incorrect Address
Please make sure your shipping address is correct.
We are not responsible for orders delivered to incorrect or incomplete addresses.
9. Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered.
10. Customs, Duties, and Taxes
For international orders:
- Customers are responsible for customs duties, taxes, and import fees
- These charges are not included in the product or shipping price
11. Order Changes and Cancellations
If you want to cancel or change your order, contact us within 12 hours after placing it.
After this time, changes may not be possible.
12. Contact
If you have any questions about this Shipping Policy, please contact:
Powerzy
📍 3428 NW 20th St, Oklahoma City, OK 73107, United States
📞 +1 380-638-1636
📧 support@powerzy.shop